e-Alerts

e-Alerts give you a virtually real-time way to monitor your account activity! By using e-Alerts you can be proactive in protecting your accounts from fraud by getting balance updates and transaction posting virtually real-time.

 

Alerts give you a virtually real-time way to monitor your account activity.

  • Receive alerts on your checking, savings, loan and CD accounts
  • Receive alerts via Text or Email
  • Checking alerts on daily balance,deposit confirmation, debit card transactions and much more
  • Savings alerts on specified balances, new transactions, and daily statement
  • CD interest paid
  • Loan transaction posting, loan advance posting

e-Alert Setup Instructions

  1. At the top of your internet banking screen there is a banner with various button choices. To set up, view, or delete an alert - click on the ALERTS button.

    eAlert Setup 1
  2. A new screen will open allowing you to click the link for the type of alert you wish to view or to set up.

    eAlert Setup 2
  3. Under the "Notify When" banner, you will see any alerts you already have set up in that category. Below this is a link - Setup New Alert. Click this to establish a new alert. OR if you want to set up another alert like you already have in process, you can click that alert in the "New" Column.
    eAlert Setup 3
  4. Once you SELECT A CATEGORY in the top drop-down menu on the right of the screen, you will be able to SELECT A TYPE of alert from the second drop-down menu. Highlight the type of alert you wish to set up and click the [Next] button.

    eAlert Setup 4
  5. A screen to enter the variables for the specific alert will be displayed. Once the choices have been made there, click the Finish button to complete the alert setup. If your alert is an EMAIL, the address that is on file will be displayed. If you want this sent to another address, enter that address. If your alert is a TEXT, you will choose the account for which this alert applies and any other variable information required. The alert will be sent to the mobile device that is set up on Mobile Banking.

    The system will display your confirmation. Click Done to complete the process. You can then click the Back button to go back to the previous screen and set up additional alerts - or click the X in the upper right corner to close the alert screens and continue your internet banking session.

Checking Email

EMAIL Balance Change Alert - alerts throughout the day when new transactions are authorized - shows new balance
EMAIL Chking Bal < Specified $ - alerts when your account balance is lower than the amount specified
EMAIL Chking Bal > Specified $ - alerts when your account balance is higher than the amount specified
EMAIL Deposit Confirmation - alerts when a deposit is posted
EMAIL for Daily Statement - alert contains balance and activity posted in the previous update
EMAIL for Specific Check # - alerts when a check of your specified check number posts
EMAIL for Specific Chk Amount - alerts when a check of your specified amount posts
EMAIL New Tran Today Alert - alerts throughout the day when new transactions are authorized - details transaction activity including card transactions - immediate awareness of any fraudulent activity on your account

Checking Text

TEXT Balance < Specified $ - alerts when your account balance is lower than the amount specified
TEXT Balance > Specified $ - alerts when your account balance is higher than the amount specified
TEXT Cking Daily Balance - daily alert showing current balance
TEXT Deposit Confirmation - alerts when a deposit is posted
TEXT for Balance Change - alerts throughout the day when new transactions are authorized - shows new balance
TEXT for Specific Check # - alerts when a check of your specified check number posts
TEXT for Specific Check Amount - alerts when a check of your specified amount posts
TEXT New Tran Today Alert - alerts throughout the day when new transactions are authorized - details transaction activity including card transactions - immediate awareness of any fraudulent activity on your account

Savings Email

EMAIL SAV Bal < Specified $ - alerts when your account balance is lower than the amount specified
EMAIL SAV New TRAN Today - alerts throughout the day when new transactions are authorized - details transaction activity including card transactions - immediate awareness of any fraudulent activity on your account
EMAIL Savings Daily Statement - alert contains balance and activity posted in the previous update

Savings Text

TEXT SAV Bal < Specified $ - alerts when your account balance is lower than the amount specified
TEXT SAV New TRAN Today - alerts throughout the day when new transactions are authorized - details transaction activity including card transactions - immediate awareness of any fraudulent activity on your account

CD Email

EMAIL CD Interest Paid - alerts when interest is paid to the Certificate of Deposit

CD Text

TEXT CD Interest Paid - alerts when interest is paid to the Certificate of Deposit

Loan Email

EMAIL Loan Adv Confirmation - alerts when an advance is posted to the loan
EMAIL Loan Transaction Posted - alerts when any transaction is posted to the loan
EMAIL New Loan Tran Alert - alerts throughout the day when new transactions are authorized - details transaction activity

Loan Text

TEXT Loan Advance - alerts when an advance is posted to the loan
TEXT Loan Transaction Posted - alerts when any transaction is posted to the loan

Download your apps today!

Apple Store

Search App Store for New Peoples Bank and download the NPB Mobiliti App

Apple Store

Search App Store for New Peoples Bank & download the NPB Mobiliti App for Tablet

Google Play

Search Google Play for New peoples Bank and download the NPB Mobiliti App

 

 

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